Responsable

Traslados Ejecutivos Nataren SA de CV, located at Sm222 Mzl Lt4 Lazaro Cardenas, Fracc. Paseos Kabah, Cancún, Quintana Roo, 77517, Mexico, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). Privacy contact: reservas@natarentransfers.com · WhatsApp +52-999-970-7479.

Data we collect

Name, phone number or WhatsApp, email, flight number, date, time, and pickup/drop-off addresses, number of passengers, and browsing data (cookies, IP address, device). We do not collect sensitive personal data. If paying online: payment data is processed by a third-party provider; Nataren does not store credit card numbers.

Necessary purposes (without them we cannot provide the service):

To quote, book, and confirm transfers; coordinate the service with the chauffeur; invoice; handle inquiries or complaints; fulfill legal and tax obligations.

Purposes requiring your consent (you may refuse without affecting your service):

To send you promotions and news; request reviews; analytics and advertising (Google, Meta) through cookies and pixels. If you do not wish for your data to be used for these purposes, please indicate so when contacting us or write to our privacy email.

Con quién compartimos sus datos. Who we share your data with:

Chauffeurs assigned to your service; payment, invoicing, web hosting, messaging, and analytics providers (WhatsApp, Google, Meta); and authorities when required by law. We do not sell your personal data.

ARCO Rights and Revocation

You may access, rectify, cancel, or oppose the processing of your data, as well as revoke your consent. Send your request to reservas@natarentransfers.com, indicating your name, contact method for our reply, a clear description of your request, and a copy of an official ID. We will respond within the timeframe established by law.

Cookies

This site uses cookies and similar technologies for its operation, measurement, and advertising. You can disable them from your browser settings.

Retention and Security

We apply administrative, technical, and physical security measures. We retain your data only for the time necessary for the purposes described and to comply with tax and legal obligations.

Change

We will publish any modifications on this site. If we process your data for a different purpose, we will ask for your consent again.